A discussion of the organisation’s businessgoalsandwhy it is important for organisations to plan for how they will achieve these. (AC 1.2)

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The specific goals for the institution include:

  • GOAL 1: Foster student achievement by upholding high standards and pioneering new academic initiatives.
  • GOAL 2: Improved student support services and engaged learning will enhance the educational experience for all students.
  • GOAL 3: Increase operational excellence and institutional resources.
  • GOAL 4: Accept and embrace UNCP’s distinctive character in the education sector.
  • GOAL 5: Strengthen and broaden community, regional, and international participation of learners.

Setting organisational goals and planning helps the institution to attain the goals through various ways:

  • Promoting team work between learners and with instructors: Fostering employee cooperation and collaboration is also made possible by this. Planning fosters cooperation and a collaborative environment, claims Alotaibi (2019). Everyone is aware of their responsibilities and the extent to which other departments rely on their help and skills to fulfil their commitments when the plan is produced and presented to the company’s members.
  • Organisation Assessment: The first step in the process is to assess the organisation’s current operations and to pinpoint areas where there is room for development over the coming year. By setting the goals of the organisation, it becomes possible to evaluate the level of attainment and subsequently take remedial measures (Alotaibi, 2019).
  • The distribution of resources: Resource utilisation that is planned out is more effective. Regardless of the size of the company, the planning process provides senior management with the knowledge needed to allocate resources in the most effective way to achieve the organization’s goals. The organisation operates in the education sector and there is a demand for many resources, which can be attained by proper planning and setting of goals. The goals can only be attained if there is provision of all the needed resources (Alotaibi, 2019).

A discussionof the organisation’s products and/or services and main customers.(AC 1.3)

The education institution offers training-related products to diverse customers. The following is a list of the products:

Tutoring services: the university offers different programs from certificate level, Diploma, Degree, and post-graduate education. In addition, the organisation offers support with grammar and English tutorials to the local people whose dialect is commonly Arabic.

Counselling services: A learner’s capacity to achieve might be impacted by personal concerns, a lack of professional orientation, and ineffective study techniques. Counsellors can aid in resolving learners’ issues and helping them improve their study skills so they can concentrate more effectively in class.

Career Centers: The organisation offers job search guidance, and many career centres host job fairs, employer information sessions, and networking events as ways for job seekers to network with potential employers.

Financial Assistance: The establishment may additionally provide,If a student is unable to pay for their education financial aid office offers assistance. Student loans, bursaries, and scholarships are all forms of financial help.

Academic advising: This service aids students in selecting the courses they should take to complete their programme effectively. The way that schools offer academic advice varies.

The primary customers in the institution include high school graduates who want to proceed to tertiary education. The institution also offers training to individuals who are in higher career progression and intend to pursue post-graduate studies. Further, the institution also provides training fororganisations through seminars and workshops. In some instances, government agencies are also part of the customers.

Published by Lisa